How we work
We work out what your business needs to say before anything is designed, and you never have to describe what you want.
01
You never have to describe what you want
Most website projects start by asking the owner what they want the site to look like. Most owners find that hard, and the guessing shows in the finished site.
We do it the other way round. We bring you real pages to look at, usually two or three different directions, and you tell us which feels right and what is wrong with it. That takes minutes, and it is all the project asks of you.
02
Two questions start every project
Do you have a website today?
Do you like your brand?
The first tells us whether a refresh of the one you have is enough. The second tells us whether you need a new logo. If you want every page written for you as well, that is the complete package. Together they point to one of three prices on the pricing page, so you know what it costs before anything starts.
03
We write down what the site needs to say first
Before anything is designed, we write a short document that says what your business needs to say, who it is saying it to, and what each page of the site has to do. It takes the first week. Everything after that, the design, the words and the build, follows that document, so nothing gets built twice.
04
Everything under one roof
The thinking, the design, the words and the build all happen here. Nothing is handed from a strategist to a designer to a developer, so nothing gets lost between them. You deal with the same people from the first conversation to the day the site goes live.
05
Live in weeks
A typical project goes live in about four weeks. Doing the thinking first is what makes the building quick.
This is a typical project. Yours may be shorter or longer, and we tell you which before you commit.
After the site is live, there is nothing more to pay. If you want changes later, ask us, and we tell you the price before we do anything.
06
What you leave with
On the day the project ends, this is what is yours.
- The words for every page, tidied up, or written by us on the complete package
- The site itself, designed, built and live, working on phones, tablets and computers
- Your brand files, and the hosting and domain accounts, all in your name
- A way back to us whenever you want changes
07
Probably not for you if
We are the right studio for some businesses and the wrong one for others, so here is who we are wrong for.
- If you have already chosen a template and want it copied, we are not the right people for that
- If you do not want to be asked what the business is for, the way we work will annoy you
We answer when we say we will
If we say you will hear from us on Thursday, you hear from us on Thursday.
Get in touch and we will start with the two questions. The first conversation is free and there is no obligation. We use it to understand where the business is, what you are after, and whether what we do is the right answer. If it is not, we say so.
More questions are answered on the FAQ.